Un seul partenaire

Cloud, infrastructure and workstations, all managed by Logexia

From your Microsoft 365 tenant to your servers and workstations: a single scope, one team, clear accountability. Hover over each card to see everything we take care of.

Microsoft 365 Cloud

Tenant, licences and collaborative environment administered and secured.

Managed by Logexia
Hover for details
Exchange Online & email
SharePoint & OneDrive
Teams & collaboration
Entra ID, MFA & conditional access
Microsoft 365 backup
Licence management

Infrastructure & security

Servers, network and security monitored continuously, 24 hours a day.

Managed by Logexia
Hover for details
Windows & Linux servers
Proxmox & VMware hypervisors
Firewall, VPN & segmentation
Antivirus & EDR
lx-agent monitoring & alerts
Backups & disaster recovery
Network switches & Wi-Fi access points, routers

Workstations & users

Workstations, mobiles and accounts managed, patched and documented.

Managed by Logexia
Hover for details
Windows & macOS workstations
Mobiles & tablets
Onboarding / offboarding
Automated patch management
Printers & peripherals
Environment documentation
Notre engagement

Hands-on support, every day

What changes with Logexia: a single point of contact who knows your systems and responds quickly.

Tailored support

A dedicated lead technician, your main point of contact.

Responsiveness

Immediate technical support from your very first call.

Maximum availability

Support available via Teams, phone and email.

Local presence

On-site visits in Switzerland included when needed.

Votre intranet Logexia

Managed IT services you can actually see

Every monitored estate reports in real time to your intranet: health status, connectivity, security, budget and tickets, all in one place.

IT weatherAn at-a-glance overview of your estate's health.
Connectivity & networkLatency, jitter, throughput and availability measured continuously.
Security & vulnerabilitiesSecurity score and findings prioritised by criticality.
IT budget & licencesCosts, licences and hardware tracked and optimised.
HelpdeskReal-time tickets and a self-service portal.
Intranet Logexia — Ohmex SA LIVE
Connection operationalAS15547 · netplus.ch · IP 37.0.34.15
100.00 %
uptime 30d
Latency
22 ms
Jitter
6 ms
Loss
0.0 %
TLS
111 ms
DNS
1.1.1.1
Uptime 24h
100 %
76
Security score 76/100Continuous audit · Ohmex SA · last scan 2 h ago
Port SMBv1 exposé — SRV-FILE-02Critique
Certificat TLS expire dans 12 j Moyen
3 postes en attente de redémarrage Faible
Helpdesk — support ticketsOhmex SA · last 30 days
52 min
avg / ticket
Total
42
Open
8
Closed
34
Hours
36.3 h
Requests
26
Incidents
16
Annual IT budgetLicences, hardware, services
CHF 48'200
committed / yr
Licences M365
18'400
Infogérance
18'000
Matériel
8'600
Sauvegarde
3'200

The gateway that watches over your IT

With every managed IT services contract, we install an LX-agent appliance in your network rack. It monitors your equipment, audits your security and reports everything back to our intranet continuously, with no action needed from you.

Real-time network monitoring
Outages and latency are detected before you notice them
Audit de sécurité
Automated, continuous security audit
A clear score and priorities per device based on CVEs
Simple, fast integration into your infrastructure
The appliance connects over Wi-Fi or network cable and retrieves the configuration automatically
Alerts in the event of an outage
The appliance sends you an email alert whenever the LX-agent or any other equipment goes offline
Boîtier lx-agent Logexia dans une baie réseau
42 monitored devices
Interne ou externalisé ?

In-house team vs managed IT services

For the same budget, outsourcing gives you more coverage, expertise and continuity, without the constraints of recruitment.

In-house team
Logexia outsourcing Recommended
Cost
Salary/salaries + social charges + training + hardware, fixed even in quiet periods
Forfait mensuel ajusté à l'usage réel
Coverage
Depends on one or two people; absence, sick leave or departure can mean a loss of expertise
Équipe pluridisciplinaire, continuité garantie par contrat
Responsiveness
Fast if the person is available, non-existent otherwise
SLA contractuel, temps de réponse garanti
Expertise
Limited to the skills of the people on staff
Spécialistes réseau, sécurité, cloud, téléphonie
Scalability
Recruitment required for every increase in workload
Ajustement du contrat, pas de recrutement
The result: controlled costs, guaranteed continuity and access to a full team, where an in-house setup concentrates the risk on one or two people.
Ce qui est inclus

The services in your managed contract

A complete scope, from Microsoft 365 administration to backup, documented and monitored.

Microsoft 365 administrationTenant, licences, email, SharePoint, Teams.
Users & accessAccounts, permissions, onboarding/offboarding, MFA.
Servers & hypervisorsWindows, Linux, Proxmox, VMware monitored.
Network, Wi-Fi & firewallConfiguration, security and monitoring.
Antivirus & EDRProtection of workstations and servers, detection.
Vulnerability trackingContinuous detection and prioritisation by criticality.
Automated patch managementManaged updates, with no disruption.
Restore testingBackups verified through regular restores.
IT documentationAn up-to-date map of your information system.
Roadmap adviceRecommendations to evolve your IT estate.
La plus populaire

Managed Services

CHF 1'500.–/ month — from

Your IT monitored and maintained day to day: monitoring, unlimited support, maintenance and a dedicated technician. lx-agent appliance and intranet access included.

Included in the offering
Proactive monitoring & oversight
Unlimited support — Teams, phone, email
Preventive & corrective maintenance
Technician dedicated to your IT estate
Backup monitoring & testing
Agent appliance & intranet included

FAQ

All the answers to your questions about our IT services and our support

How quickly are my incidents handled?

We respond immediately from the first contact (Teams, phone or email). You speak directly to a technician, with no intermediary.

Do you work on site?

Yes. On-site visits are included when needed. We favour remote for speed and come on site whenever it's required.

Do you cover Microsoft 365, servers and workstations?

Yes. Windows/macOS workstations, servers (physical/virtual/cloud), Microsoft 365 (Exchange, SharePoint, OneDrive), network and security.

What is done preventively?

24/7 monitoring, equipment updates, security improvements, backup checks.  

How does onboarding work?

An audit of the existing setup, standardisation and fixes (MDM, backups, updates), then day-to-day management by your lead technician.

Go further

Related blog articles

Explore the key topics related to your information system

Contact

Have a need or an idea to bring to life?

Get in touch to discuss your project and see how we can support you, from initial study through to implementation.

Contact us
Arrow